Privacy Policy

Effective September 19, 2026

Second Story Properties (“we,” “us,” or “our”) operates 2ndstory.properties (the “Site”). This policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out a form on the Site, such as “Tell Us About Your Home” or a contact form, we collect what you choose to share, which may include:

• Your name, email address, and phone number
• Your preferred way to be contacted
• A property address, city, state, and ZIP code
• Details about a property, such as its type, condition, occupancy, and your selling timeline
• Anything you include in your message

Information collected automatically. Like most websites, our hosting and caching systems record basic technical information when you visit, such as your IP address, browser type, device, the pages you view, and the date and time of your visit. The Site may use cookies or similar technologies that are needed for it to load quickly, stay secure, and work properly.

How we use your information

• To respond to your questions and requests
• To review a property you’ve told us about and discuss possible next steps
• To tell you about homes you’ve asked about
• To operate, maintain, secure, and improve the Site
• To comply with legal obligations

We contact you only about your inquiry. We will not add you to a marketing list without your permission, and you can ask us to stop contacting you at any time.

How we share your information

We do not sell your personal information. We share it only:

• With service providers who help us run the Site and deliver email, such as our website host, and only as needed to provide those services
• With professionals who help us complete a transaction you’re involved in, such as a title company, lender, or agent, and only with your knowledge
• When required by law, or to protect our rights, property, or safety or that of others
• As part of a merger, sale, or transfer of our business

How long we keep it

We keep your information for as long as we need it to respond to you, pursue the purpose you contacted us about, and keep reasonable business records. After that, we delete it or keep it only in a form that no longer identifies you.

How we protect it

We use reasonable administrative and technical safeguards to protect your information, including a secure (HTTPS) connection for the Site. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

Your choices

You can ask us to show you the personal information we have about you, correct it, or delete it. You can also tell us to stop contacting you. Just email or call us using the details below, and we’ll respond within a reasonable time.

You can set your browser to refuse or delete cookies. Some parts of the Site may not work properly if you do.

Children’s privacy

The Site is not intended for children under 18, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

Links to other websites

The Site may link to websites we don’t control. Their privacy practices are their own, so please review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the effective date at the top of this page.